Terms of Service
Last updated: August 18, 2024
1. Acceptance of Terms
Welcome to Vibra Current. These Terms of Service ("Terms") govern your use of our website located at vibra-current.com and our personal shopping services (collectively, the "Service") operated by Vibra Current ("us", "we", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. Description of Service
Vibra Current provides luxury personal shopping services in Mayfair, London, including:
- Personal shopping consultations and accompaniment
- Wardrobe styling and organization services
- Luxury fashion consulting and advice
- Style education and fashion guidance
3. User Accounts and Registration
When you create an account or book our services, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding any passwords and for all activities that occur under your account.
You may not use another person's account or provide false information to gain access to our services.
4. Service Terms and Conditions
4.1 Booking and Appointments
- All appointments must be booked in advance through our booking system or by contacting us directly
- A minimum 48-hour notice is required for appointment cancellations
- Late cancellations or no-shows may incur a cancellation fee
- We reserve the right to reschedule appointments due to unforeseen circumstances
4.2 Payment Terms
- Payment is required at the time of booking or upon completion of services
- All prices are quoted in British Pounds (GBP) and include applicable taxes
- Payment methods accepted include major credit cards and bank transfers
- Additional expenses (such as purchases made during shopping sessions) are the client's responsibility
4.3 Refund Policy
- Refunds are available for cancellations made with 48+ hours notice
- Partial refunds may be considered on a case-by-case basis
- No refunds are provided for completed services
- Refunds will be processed within 5-10 business days
5. Client Responsibilities
As a client, you agree to:
- Provide accurate information about your preferences, budget, and requirements
- Arrive punctually for scheduled appointments
- Treat our staff and partner boutique personnel with respect
- Follow boutique policies and guidelines during shopping sessions
- Be responsible for your personal belongings during services
- Make final purchasing decisions independently
6. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Vibra Current and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used without our prior written consent.
7. Privacy and Confidentiality
We respect your privacy and are committed to protecting your personal information. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We maintain strict confidentiality regarding your personal style preferences, shopping habits, and any private information shared during our services.
8. Limitation of Liability
In no event shall Vibra Current, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. Professional Advice Disclaimer
The styling advice and recommendations provided by Vibra Current are based on professional experience and industry knowledge. However:
- All fashion and style advice is subjective and based on personal opinion
- We do not guarantee specific outcomes or results from our services
- Final purchasing decisions remain solely with the client
- We are not responsible for items purchased based on our recommendations
10. Third-Party Services
Our services may include visits to third-party boutiques and retailers. We are not responsible for:
- Third-party return or exchange policies
- Product quality or defects from third-party retailers
- Third-party pricing or availability
- Actions or policies of third-party businesses
11. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
12. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including without limitation if you breach the Terms.
If you wish to terminate your account, you may simply discontinue using the Service and contact us to request account deletion.
13. Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or the use of our Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
15. Contact Information
If you have any questions about these Terms, please contact us:
Email: [email protected]
Phone: +44 203 856 6428
Address: 110 Park St, London W1K 6NX, United Kingdom